The Headphone Not Turning On though its fully charged


The Headphone arrived today, unboxed and put it on charge. It gets turned on and pairs only when its in the charging slot. If taken out does not turn on. Its BRAND NEW PIECE ! What do i do ?


Have you tried to reset The Headphone yet?

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Hi - am having issue with my left headphones not charging. Just bought the headphone about 3 months ago. Disappointed that left headphone not charging properly. It blinks for a second or so then no lights. Only right side is charging.



Thanks for reaching out. We’re really sorry to hear that you’ve had some issues with The Headphone. Have you checked whether The Golden Pins within The CarryCase is broken? This might lead to The Headphone not working.

You can send us an email at, or reach us trough the live-chat section at so we can help you solving the issue :slight_smile:

Kristian - Team Bragi