I have a Dash Pro by Starkey bought in the US. It works perfectly well for months .
I travelled and didnt use them for a while. When I got back I charged them, and when I putted them on nothing… No message or respond on touch. My iPhone can see the Left Dash but not the right which I believed is the one not working.
So I did a new software update 3.2 , which was there already , but nothing .
I contacted Bragi Support , had a few email exchanges , no solutions was found.
I felt frustrated , because the Dash Pro by Starkey costed me $499 dollars, and the is no support.
For info, I had the original Dash as I am a kickstarter funder, and have the same problem too.
I saw this Team Bragi chat a few days ago, and saw many peoples having the same issues;
But for once people are being happy with Bragi Support , by having a solution or replacement .
So I am trying my chance here hoping , support will act this time .