I own the The dash pro and bought it exactly one year ago. The condition is practically new, since I only used it 5 times. After the headphones were left unused for a few weeks in the case and I wanted to use them, they automatically made an update. Since then I can not use my right earphone anymore. I have already tried a reset and also on the updater the latest firmware installed. But unfortunately the problem persists. When I put the headphone in the charging cradle, it lights up. But as soon as I take it out, nothing happens. I can not use the headphones. Unfortunately, I get no answer from the support. I have already written several emails and also tried to call.
Can someone tell me what else I can do?
If I am stuck, then I must try to take legal action - which I really did not want. Basically, I was very happy with the headphones.
Thank you for your help