Right Dash stopped working 3.2 update attempt


So today the 3.2 update came out. i tried updating it a few times, but after the fourth time my right dash pro stopped working.

I only have it for 23 days, and already it’s broke (software related)

i tried refreshing it, resetting it, but nothing helps the right dash breath.

is there anything i can due, apart from getting my money back, i really would like to get my right dash working again.

it’s a fantastic product and i really like it.

much help appreciated, thank you


I’ve had that happen with the original dash, I believe you need to hold the reset button for 10 to 15 seconds to get them to reset. You can also try plugging them into a different usb port and or cable and pressing the reset button for 2 seconds to see if your computer reads both dash units in the file explorer (Windows) Also I’m sure you have, but check the pins make sure you are seated perfectly.


Have you tried to perform a Recovery Update? This should help solving the issue.

Our Support Team are ready to assist you at support@bragi.com, or in the live-chat function at www.bragi.com.

Be sure that we’ll fix this together :slight_smile: