Right Dash stopped working 3.2 update attempt


#1

So today the 3.2 update came out. i tried updating it a few times, but after the fourth time my right dash pro stopped working.

I only have it for 23 days, and already it’s broke (software related)

i tried refreshing it, resetting it, but nothing helps the right dash breath.

is there anything i can due, apart from getting my money back, i really would like to get my right dash working again.

it’s a fantastic product and i really like it.

much help appreciated, thank you


#2

I’ve had that happen with the original dash, I believe you need to hold the reset button for 10 to 15 seconds to get them to reset. You can also try plugging them into a different usb port and or cable and pressing the reset button for 2 seconds to see if your computer reads both dash units in the file explorer (Windows) Also I’m sure you have, but check the pins make sure you are seated perfectly.


#3

Have you tried to perform a Recovery Update? This should help solving the issue.

Our Support Team are ready to assist you at support@bragi.com, or in the live-chat function at www.bragi.com.

Be sure that we’ll fix this together :slight_smile:
Kristian