Replacement to the dash


#1

My right dash broke could I get a replacement?


#2

Morning Michael,

Log an email support query with Bragi to report this as you’ll probably get a quicker and more direct response there. Unsure how old your Dash 1.0 unit is, but I’m assuming you’ve done the usual troubleshooting practices like resets, reseats in the dock, trying to update the OS again both by the launcher and / or the recovery update method?

BANE


#3

Thanks for sharing the suggestion @BANE!

I would kindly ask you if you have sent an email to support@bragi.com.

Is this your Case ID - 249003?

Looking forward to hearing from you!

All the best,
Kristian


#4

Did you get anywhere from support?


#5

Do you have a Case ID so I can follow up?

Cheers,
Kristian - Team Bragi