Question about RMA


#1

Hi

If I will be eligible for RMA of the original Dash now, will I get the Dash Pro or still the original Dash as a replacement ?

br,
Renno


#2

I just asked this question in an email and got the reply that they will repair your unit or send a replacement of the same kind. I.e no Pro.


#3

I’m just wondering if its not better for them to send a Pro instead of original. It will be my second RMA, maybe it will cost them less to send the improved version instead (if it is also considered more reliable). Also I could use the better BT connection and the foam tips.


#4

Ask them nicely and of course offer to pay the difference between the two versions and hope.


#5

Im not gonna put down more money if I already have RMAd twice. This should be on their behalf, unless they want to RMA till the end of time like this…


#6

Get money back, order the new one.