NO connection in left ear after updated to 3.2


After updated to 3.2, it works at the begining. But Left ear disconnect after few minutes, no response anymore.
How to fix it? is it software problem or hardware problems?


This sounds like an issue for support. Have you tried contacting them?

Kind regards,


We’re ready to help you at the out live-chat section! Please go to, og hand over the issue to :slight_smile:

This should not happen.


How can you update “The Headphone” to BOS 3.2 ? I thought this is only possible with the Dash Pro :confused:


You’re right! :slight_smile: The Headphone can’t be updated.