Left ear bud not working at all


The left ear bud not working from day one. It wont charge(i made sure it was placed correctly and i made sure that the charger is working fine) and it wont connect. I tried updating but no changes occured. The right bud is working and paired. In need of help



Thanks for reaching out. The forum is for us to help :slight_smile:

Have you tried to reach us at support@bragi.com yet? Or even better, go to www.bragi.com and send us a message trough chat - we have a live-chat support team ready to help you getting the device working again.

Kristian - Team Bragi


I’m having the same issue. This product stinks!


Have you been in contact with the Support Team yet?

I’m sure we can find a solution.

Kristian / Team Bragi


I sent an email, but no response yet.


Well…I heard from support, but don’t have a computer with me while i’m On vacation, so I can’t try anything. I bought these for vacation and they are useless to me. Worst headphone experience i’ve Ever had. Given the number of people with the same issue with no true resolution to the problem, why do you keep selling this horrible product?