Left ear bud not working at all


#1

The left ear bud not working from day one. It wont charge(i made sure it was placed correctly and i made sure that the charger is working fine) and it wont connect. I tried updating but no changes occured. The right bud is working and paired. In need of help


#2

Hi,

Thanks for reaching out. The forum is for us to help :slight_smile:

Have you tried to reach us at support@bragi.com yet? Or even better, go to www.bragi.com and send us a message trough chat - we have a live-chat support team ready to help you getting the device working again.

Cheers,
Kristian - Team Bragi