Left dashpro dropped and bass is busted now

so i dropped my left dash pro and now the speaker is busted. it works fine but when bass kicks in it sounds awful. is there a way to sent it back to fix it? how much it costs? where should I address this problem?
thank you very much.

Hey Menumoroot.

That’s awful luck, sorry to hear. Well, it couldn’t have happened at a worse time. Bragi hardware division has been sold and is currently in transition with a new acquirer. Their web store hasn’t even sold new items for half a year or more and there are currently people waiting for around 5 or 6 months for a replacement under warranty for other issues.

The admins here may be able to offer more insight here but i’d rather warn you up front that this may not be viable with circumstances as they are.

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thank you for your fast reply.
how will we be able to find out if current situation ends and warranty covered units will be repaired/replaced?
again, thank you very much for answering.

I’d email Bragi support (not sure of the address with the site down but @kristian should be able to assist).

You’re welcome. I know the pain of being without fully functioning dash

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