Hello, my name is Anders Modin and I gave my youngest son a set of the Dash Pro.
He spend a lot of time in the gym and the Dash Pro seemed to be the obvious choice at the time.
During the first months he didn’t have any problems. Then, he got some issues charging the them but it was always possible to resolve it. Quite recently he was unable to charge the left earbud.
I took a look on the charging box and fairly quickly it became clear to me that one of the two pins for charging was broken. A have attached a picture of the box with this post.
I find it unacceptable that this shall brake within the first year.
Apart from this, he is really pleased with what the Dash Pro gives but as you probably understand he is unable to use them now. So around $300 in the bin…
What shall I do?