Ears not working

Hi
My ears buds are unable to setup after upgrade. I cant connect them to bluetooth.
Please advise.
Thierry

Hey Thierry. What’s going on? You’ve done an update of the Bragi OS and now they won’t connect to your mobile device?

Do they work from the internal memory/ sync or breath when you put them in the case / connect to each other when you insert them in your ears?

Regards,

BANE