What the heck, I decided to mail all three. So exciting!:
” Hi E-use,
I hope you will be up and running with new software and firmware releases very soon.
The Bragi app and firmware is old.
Any timeframe of fixing that? I have a working set of The Dash Pro + charger and hope you will continue developing software & features for the existing units.”
No answer but I wrote this to email@example.com some minutes later:
“ Hi again,
You need to fix this or you will loose trust fast:
"Diagnostic-Code: smtp; 554 RCPT (firstname.lastname@example.org) dosn’t exist
Diagnostic-Code: smtp; 554 RCPT (email@example.com) dosn’t exist"
Only firstname.lastname@example.org seams to work.”
Got an answer two years later (18 Oct):
We have received 3 emails from you, thanks very much for your kind reminding.
Currently we are setting up our domain and support website , there is really a bug at this moment …
Regarding the Bragi app, we will reevaluate it and may update in the coming weeks… thanks for your feedback.
As for Bragi community website, EUse has not taken over this.
Let us know if you have any other questions.
Thank you .
Customer service center
So I answered:
“ Hi and thank you for replying.
Okay, but please look at your website then (if this is your webpage at all. See www.e-use.com
If email@example.com is not valid you should change this fast on your “under construction”-page.
And if not firstname.lastname@example.org is not public email address you should also correct this at the same time.
I can only wish you the best of luck. I mean that.
Right now, with the very bad exit that Bragi did, leaving us earbuds buyers out in the cold, promising us that it “soon will go back to normal” but nothing happens and now with your poor approach I truly hope you will shape up asap (as of today).
Good luck to us all.
Edit: They corrected the email addresses 20 Oct…