Different Volumes between earphones


#1

I’ve had the dash for some time now and randomly noticed that the volume is different between the 2 headsets not.
The one on the left is actually much louder then the one on the right.
Doesn’t matter which phone or where i connect to it is the same result.
The right headset is almost inaudible as that is how quiet it is.
Anyone know what might help fix this??? or is this covered under the limited warranty they provide for the year???


#2

Hello @Teeky!

Thanks for your message. We’re sorry to hear that you’re experiencing some issues regarding the volume.

Have you made sure that both of The Speakergrills are clean? Sometimes this results in different sound quality.

You can send an email to our customer service at support@bragi.com - They will be more than happy to help you.

Cheers,
Kristian