Your product is truly a technological wonder, but the tinny sound is truly maddening. I have tried your original tips, then upgraded to the Comply tips, but there is literally ZERO bass response. I put a pair of Monster silicone tips on my Dash and - bingo! - I had the BEST sound I have ever heard out of The Dash. But the Monster tips are too big for the charger, and the sound hole is too big to stay on The Dash.
Please, Please, Please come up with a better solution. Your product is far too high-end to suffer from such an easily-solvable problem.