Battery Doesn't Stay Charged


#1

I recently purchased the Dash Pro Tailored by Starkey. I charge them, use them then put them back in the case and verify charge. I come back to use them a few days later and EVERY TIME THEY ARE DEAD! I am finding out there is no real way to turn these things OFF! This makes this product nearly useless since every time I want to use them they are DEAD. When they are powered… I love them. Please tell me there is a fix for this. Also, it is a pain to get these things to synch correctly so they are both “breathing” in unison. So annoying to go on a business trip, put them in my bag to charge and then come back and they are dead. For $600 I would expect more. Please advise.


#2

Hello!

First of all, thanks for purchasing The Dash Pro tailored by Starkey.

Please have a look at the following, in order to put the device into shipping mode and avoid situations like described:

Let me know if there is anything else!

Kristian - Team Bragi