I was a kickstarter supporter of Bragi (eagerly waiting through the massive delays, even when features were cut such as the O2 Sensor)… I have multiple Bragi products but I think I’m done. I’ve been waiting since November for a replacement right Dash Pro. Every few weeks the excuse changes as to why they can’t replace it. I don’t get it. I can buy a new one online right now - are they only shipping to resellers?
I loved the product - there’s still nothing out there that is the right mix of size, features, water proof for me… but I used the things every single day and I have to replace them with something.
Are other people in the same boat? I’ve seen similar comments here and on the largest online retailer’s site. I’m about to file a complaint with the FTC for failing to honor a warranty.